Frequently Asked Questions About Coordinated Care Medicaid and Online Therapy in Washington State

Looking for an Online Therapist Who Accepts Coordinated Care Apple Health Medicaid in Washington?

Don't let long clinic waitlists, commute times, or confusing insurance directories stand between you and the support you deserve. At Lakewood Child & Family Counseling, our Washington-licensed therapists accept Coordinated Care Apple Health (Medicaid) and have immediate openings for secure, confidential online therapy. Skip the waiting room and start meeting with a compassionate specialist from the comfort of your home—request your appointment online today and we will reach back out to you to confirm everything we need to get you started.

Does Coordinated Care Medicaid Cover Online Mental Health Counseling and Therapy?

Yes, and for eligible members, covered outpatient therapy sessions cost $0 out of pocket. Coordinated Care Apple Health covers medically necessary outpatient mental health counseling delivered via secure video telehealth.

• $0 Copay & $0 Deductible: For Eligible Coordinated Care Apple Health members 
• No Doctor's Referral Required: You do not need a referral from your primary care physician (PCP) to book directly with our team.
• Standard Managed Care Plans Accepted: We accept standard Coordinated Care Apple Health Medicaid plans only. (Please note: We do not accept Behavioral Health Services Only [BHSO] plans or Medicare plans.)

How to Find a Therapist Accepting Coordinated Care Medicaid in Washington State

You don't have to spend hours calling outdated insurance directories just to be told there's a six-month waitlist. You can book directly with Lakewood Child & Family Counseling right now:

1. Submit Our Quick Online Appointment Request: Then we will reach back out to you to gather the information we need to confirm insurance coverage and fit.
2. Verify Your Benefits: Let our administrative team know if your Apple Health coverage is active so there are zero billing surprises for you in the future.

(You can also verify our in-network status through the Coordinated Care online provider directory or by calling Member Services at 1-877-644-4613, though submitting our intake form is the fastest way to claim an open appointment slot.)

What Mental Health Conditions Can You Get Therapy For With Coordinated Care Medicaid?

Your Coordinated Care Apple Health benefits cover individual online therapy at Lakewood Child & Family Counseling for a wide range of adult mental health concerns, including:

• Anxiety & Panic: Generalized anxiety, social anxiety, panic attacks, and constant overthinking.
• Depression & Burnout: Persistent low mood, exhaustion, loss of motivation, and major depressive episodes.
• Trauma & PTSD: Healing from past trauma, chronic stress, and Post-Traumatic Stress Disorder.
• Adult ADHD & Neurodivergence: Practical tools for focus, overwhelm, emotional regulation, and executive functioning.
• Grief, Relationship Stress & Life Transitions: Support through heartbreak, family changes, career shifts, or major life stressors.

Can I See an Online Therapist Anywhere in Washington State With Coordinated Care?

Yes. Because Lakewood Child & Family Counseling is 100% virtual, you can meet with your therapist from anywhere in Washington State—as long as you are physically in Washington during your session.

Whether you live in Seattle, Tacoma, Bellevue, Everett, Spokane, Vancouver, Olympia, Yakima, Bellingham, the Tri-Cities, or a rural town without local providers, you get the exact same fast access to care without driving across town. All you need is a phone, tablet, or computer and a private space to talk.

How much will I pay for online therapy at Lakewood Child & Family Counseling?

For eligible Coordinated Care Apple Health members, covered outpatient therapy sessions have a $0 copay and $0 deductible. We bill Coordinated Care directly.

Do you accept Coordinated Care BHSO plans?

No. Lakewood Child & Family Counseling does not accept Behavioral Health Services Only (BHSO) plans. We accept standard Coordinated Care Apple Health managed care plans.

Do you offer therapy for children or teenagers?

No. Lakewood Child & Family Counseling exclusively serves adults ages 18 and older. Focusing 100% on adult telehealth allows us to match you quickly with clinicians who specialize in adult mental health.

How soon can I get my first appointment?

Unlike clinics with months-long waitlists, we work quickly to get you seen. Once you submit your forms, we typically verify your Coordinated Care is active and get your first video session scheduled right away.

Do I need a referral from my primary care doctor?

No. You can self-refer directly to Lakewood Child & Family Counseling without waiting for approval or paperwork from your primary care provider.

What if I am in an immediate mental health crisis?

Our online appointments are for ongoing, scheduled outpatient therapy rather than emergency crisis intervention. If you are experiencing a mental health emergency or thoughts of self-harm, please call or text 988 to reach the free, confidential Suicide & Crisis Lifeline 24/7, or call 911.

Can I receive therapy at Lakewood CFC if I have applied for Social Security Disability or qualify for disability benefits?

This is an important question to discuss with us before beginning therapy. Some disability-related eligibility categories can result in a transition from Medicaid/Apple Health coverage to Medicare, or to Behavioral Health Services Only (BHSO) coverage. Unfortunately, Lakewood CFC cannot bill either Medicare or BHSO-only coverage.

If you have applied for disability benefits, are receiving disability benefits, or expect your insurance coverage to transition to Medicare or BHSO-only services, we would not be able to schedule with you based on insurance coverage qualifiers, as disability does a look-back to your application date.

We understand how difficult it can be to find a therapist, establish trust, and begin meaningful therapeutic work. Having to discontinue therapy because your disability application status is pending or changes can be heartbreaking and disruptive. We want to be transparent about these limitations from the beginning so you do not begin a therapeutic relationship with us only to discover that we can no longer provide your services.

Can I use Coordinated Care Medicaid if I also have Medicare?

Unfortunately, Lakewood CFC cannot accept Medicare coverage or bill Medicare for therapy services. If you have both Medicare and Medicaid, or your Apple Health coverage is transitioning to Medicare, please contact our office before scheduling. We want to verify your insurance situation before you begin treatment to avoid an unexpected interruption in care.

What if my Medicaid coverage changes after I start therapy?

Insurance eligibility can change, particularly when someone transitions between Medicaid, Medicare, or other behavioral health coverage categories. Please notify our office promptly if you receive notice of an insurance change. If your new coverage is Medicare or BHSO-only, Lakewood CFC cannot bill for those services, and continued treatment at our practice may not be possible. We encourage clients to contact us as soon as they receive notice of a change so we can discuss next steps.